FEEDBACK:Well about once every 2 years I run into someone completely unreasonable on here, this last one was one of the worst. Please read the auction and look at the pictures. if it's not mentioned, pictured or alluded to in any way, it's probably not going to be in the auction. If you have a problem with what you received, please contact me, but please don't get nasty in the 1st email before I even get a chance to figure out what the problem is. Getting nasty, lying to ebay and in feedback is childish, and in the end won't get you anywhere. I am so easy to work with when the person on the other end is reasonable, but when I get called deceitful for sending them exactly what was bought, well it kind of takes the fun out of this.
I have always had great feedback and will do my very best to work with everyone. But the changes made a while back have given those people out there with no communication skills a right to kill. I received some feedback quite a while back from people who, if they had contacted me first, there wouldn't have been a problem. One person even waited a week to pay me, then complained with feedback that I was slow in shipping when I had shipped the day after receiving payment. One fellow complained of broken pieces when I had actually just put some extra pieces in that weren't included in the auction in case the buyer could salvage something. That's the payment for trying to be nice I guess.
In a nutshell, if you receive something from me and are unsatisfied, please just talk with me. Sometimes emails don't find the person they are sent to, so even call if you need to. I am not a cranky person, but I'm getting there slowly as bad policy and bad communicators are hurting my selling reputation. Thanks for your good communication in advance.